Last Updated: June 3, 2026
UKC Solar ("we," "our," or "us") operates the UKC Solar mobile application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
We collect several different types of information for various purposes to provide and improve our Service to you.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
First name and last name
Email address
Phone number (used for automated service updates and booking confirmations)
Business or Residential Address (for solar asset location and maintenance visits)
We may also collect information on how the Service is accessed and used ("Usage Data"). This may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
We may use and store information about your location if you give us permission to do so ("Location Data"). We use this data to provide features of our Service, such as assigning nearby technicians to solar maintenance tasks, tracking service visits, and mapping optimization. You can enable or disable location services when you use our Service at any time through your device settings.
To effectively manage solar maintenance, track visits, and send automated service updates, our app may request the following permissions on your device:
Location Permission: Used to track technician arrival, map maintenance routes, and schedule location-based service bookings.
Camera/Media Access: Allows technicians or users to upload photos of solar panels, inverters, or maintenance issues for reporting and documentation purposes.
Notifications: Used to send real-time alerts regarding service schedules, technician tracking, and system maintenance updates.
UKC Solar uses the collected data for various purposes:
To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support and schedule maintenance visits
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent, and address technical issues
To send transactional notifications (such as automated booking alerts and service updates via SMS or WhatsApp API)
Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
UKC Solar does not sell, rent, or trade your personal data. We may disclose your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of UKC Solar
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. This includes:
Cloud hosting and infrastructure providers
Communication gateway APIs (used exclusively for sending transactional updates like service booking alerts)
Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.